Privacy Policy

OMNI FLOW LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit goomniflow.com or purchase our products.

By using the Site, you consent to the data practices described in this Policy. If you do not agree, please do not use the Site.

We collect the following categories of information:

• Personal Identifiers: Name, email address, phone number, billing and shipping address.
• Payment Information: Credit or debit card details processed by our third-party payment processor (e.g., Stripe). We do not store full card numbers on our systems.
• Transaction Data: Purchase history and order details, including sizes and colors ordered.
• Device & Usage Data: IP address, browser type, operating system, pages visited, and referral URLs, collected automatically via cookies and similar technologies.
• Communications: Messages sent via our contact form, email, or other channels, including order requests placed by email.

We use the information we collect to:

• Process, fulfill, and ship your orders.
• Communicate with you about orders, returns, and inquiries.
• Send transactional emails (order confirmations, shipping updates).
• Send marketing communications where you have opted in (you may opt out at any time via the unsubscribe link or by emailing us).
• Analyze Site usage to improve our products and user experience.
• Detect, prevent, and address fraud, security incidents, and technical issues.
• Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information. We share it only with service providers who help us operate the store, and only to the extent needed:

• Payment processors (e.g., Stripe) to process transactions securely.
• Shipping carriers (e.g., USPS, UPS) to deliver your orders.
• Email and form providers to deliver messages you send us and messages you've opted into.
• Analytics providers to understand aggregate Site usage.
• Legal authorities where required by law, subpoena, or to protect our rights and the safety of others.

We use cookies and similar technologies for essential Site functions (such as session management), performance measurement, and — only with your consent where required — marketing. You can control cookies through your browser settings; disabling essential cookies may affect Site functionality.

All traffic to the Site is encrypted in transit via SSL/TLS. Payment card data is handled by PCI-DSS-compliant processors and never touches our servers. We restrict access to personal information to those who need it to operate the business.

No method of transmission or storage is 100% secure; if we become aware of a breach affecting your personal information, we will notify you as required by applicable law.

We retain order and transaction records as required for tax, accounting, and legal purposes. Contact-form messages are kept for as long as needed to resolve your inquiry. Marketing-list emails are kept until you unsubscribe. You may request deletion of your personal data at any time (see Section 8).

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise any of these rights, email support@goomniflow.com — we respond to all verified requests within 30 days, at no cost to you.

The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.

We may update this Policy from time to time. Changes are effective when posted on this page with an updated effective date. For material changes, we will make reasonable efforts to notify you by email or a prominent Site notice.

Questions about this Policy or your data? Contact: